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FAQ within [ Troubleshoot: HGW600 ]

1-10 of Total 23

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  • You cannot set up the camera manually.

    The IP addresses " -" and the port numbers "60001 - 60016" are used for the Automatic Setup function. If you use the corresponding IP addresses or port numbers, change to...

    • No:2884
    • 公開日時:2013/04/10 15:00
  • Cannot connect to wireless camera or BB-HGW700 connection is unstable.

    [Cause1] Other wireless devices are interfering with the camera's wireless signal, or another wireless LAN device is using the same channel as the BL-WV10A and wireless camera. [Solution1] Move the...

    • No:2988
    • 公開日時:2013/04/10 15:00
  • The POWER indicator blinks green.

    Blinking slowly: 1 second intervalInput "" in the address field of the web browser. [Update Firmware] screen will be displayed, then update the firmware.Blinking quickly: 0...

    • No:2887
    • 公開日時:2013/04/10 15:00
  • The POWER indicator is red.

    Remove the power cord of the AC adaptor from the AC power source and reinsert it. If this doesn't resolve the problem, contact your dealer.

    • No:2886
    • 公開日時:2013/04/10 15:00
  • You cannot access the Camera Portal page and Setup Page from the WAN side.

    There may be a lot of network traffic. Wait for a while and try again. Make sure the WAN indicator lights green. If it is off, check the connections on the WAN. When you use the proxy server settin...

    • No:2885
    • 公開日時:2013/04/10 15:00
  • The authentication window appears when you access the Camera Portal page.

    Administrator Only is checked on the Access Control window. Enter the registered user name and password. If the authentication of the Network Camera is set Administrator and General User on the Sec...

    • No:2883
    • 公開日時:2013/04/10 15:00
  • The camera cannot be registered automatically on the Camera Portal page.

    The camera will not be registered automatically if the FACTORY DEDAULT RESET button is pressed while this product is booting up (within 30 seconds after turning on this product).Press the FACTORY D...

    • No:2882
    • 公開日時:2013/04/10 15:00
  • [Update Firmware] screen is displayed.

    Install firmware or it will not work properly.

    • No:2880
    • 公開日時:2013/04/10 15:00
  • The Camera Portal page and Setup Page do not appear.

    Make sure the LAN 1?4 indicators and WIRELESS indicator lights are green. Make sure the indicators on the Ethernet card and wireless card is on. If any indicator is off, check the Ethernet cable on...

    • No:2879
    • 公開日時:2013/04/10 15:00
  • The Camera Portal or Setup Page is not displayed.

    In case of LAN condition, it may take a while. Please wait.Check that one of LAN1 - LAN4 or WIRELESS indicators are green. Also, check if the LAN card or wireless LAN card is on. If not, check that...

    • No:2878
    • 公開日時:2013/04/10 15:00

1-10 of Total 23