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FAQ within [ Troubleshoot: BB_HCM3xxcameras ]

31-40 of Total 46

4 / 5page
  • Only half of the camera image is displayed.

    The version of Internet Explorer is 4.x or older. -> Update Internet Explorer to V6.0 or later.

    • No:2939
    • 公開日時:2013/04/10 15:00
  • Displayed image is not new. (Not updating)

    Displayed image is the buffered image in cache memory of browser. -> Define browser to check source at every access.

    • No:2937
    • 公開日時:2013/04/10 15:00
  • When accessing the camera, the update screen is displayed.

    Firmware may be corrupted by power outage of during version up process. -> Install latest firmware, which can be downloaded from Panasonic support HP.

    • No:2936
    • 公開日時:2013/04/10 15:00
  • Part of the operation tool bar is not displayed.

    Some function that is not displayed on tool bar is not permitted for user. -> Configure user to be permitted to use this function, or access under administer ID and password

    • No:2935
    • 公開日時:2013/04/10 15:00
  • Listen button is grayed out.

    Audio listening is defined to be not used. -> Define to use Audio listening. Listening is not permitted to user. -> Define user to permit access Audio listening.

    • No:2934
    • 公開日時:2013/04/10 15:00
  • I cannot listen to audio through PC.

    Listening button is set to disable. -> Click Listening button to enable. ...

    • No:2932
    • 公開日時:2013/04/10 15:00
  • Audio feature tool bar is not displayed.

    Exceed maximum access number of camera -> To access camera later Audio access is defined to be not permitted -> To define to be permittedBoth of Listening and Talking are not permitted...

    • No:2931
    • 公開日時:2013/04/10 15:00
  • There is a delay of the image Capture/Transfer. Or, old images are being sent by ftp.

    Sending data is stalling since interval of image capture/transfer is too short. -> Define a longer interval of image capture/transfer.

    • No:2928
    • 公開日時:2013/04/10 15:00
  • The screen image is not displayed by IPv6 access.

    IPv6 address is not defined. -> Confirm IPv6 network address definition on IPv6 part of maintenance screen. IPv6 is not defined to PC. -> Default setting of Windows XP does not support IP...

    • No:2925
    • 公開日時:2013/04/10 15:00
  • Cannot access camera though tunnel mode.

    Pre-shared key is not defined correctly. -> Define same pre-shared key to VPN router and camera. VPN router is not configured correctly. -> Configure VPN router correctly. SA (Security A...

    • No:2924
    • 公開日時:2013/04/10 15:00

31-40 of Total 46