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FAQs

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FAQ within [ Troubleshoot: HNP11 ]

21-30 of Total 32

3 / 4page
  • The camera image is not displayed.

    The camera is not working.-> Check the camera's power and network connection. The setting of Camera address, Port, Username or Password is incorrect.->Correct it on Basic Settings Page.There ...

    • No:2866
    • 公開日時:2013/04/10 15:00
  • Timer recording does not work.

    The day of the week setting on the timer page is not checked for the day to be recorded.->Check the day of the week to enable timer recording.Timer is disabled. (Timer is grayed out on the timer...

    • No:2865
    • 公開日時:2013/04/10 15:00
  • The software is unstable.

    Your PC does not meet minimum requirements.

    • No:2864
    • 公開日時:2013/04/10 15:00
  • Pan and Tilt does not work.

    The camera does not have this function or Pan/Tilt operation is not permitted on the camera settings.->Permit the Pan/Tilt operation.

    • No:2863
    • 公開日時:2013/04/10 15:00
  • There is no audio during monitoring.

    The camera does not support audio.->Change to a camera which supports audio.Microphone is not connected properly.->Check the microphone and microphone connection.Volume setting on your PC is ...

    • No:2862
    • 公開日時:2013/04/10 15:00
  • Resolution or image quality cannot be changed.

    The general user or the guest user may not have permission to use these settings.

    • No:2861
    • 公開日時:2013/04/10 15:00
  • Audio is not synchronized with images on the monitoring page or screen.

    It is normal. Audio may be delayed 1 to 2 seconds after the image. Audio may be interrupted or the image may be paused.

    • No:2860
    • 公開日時:2013/04/10 15:00
  • There is no audio while playing back recording of images with audio.

    If [Image Only] is selected at recording setting on the camera registration information page, audio is not recorded. Select [Image and Audio] to record audio.

    • No:2859
    • 公開日時:2013/04/10 15:00
  • Timer recording does not work.

    The day of the week setting on the timer page is not checked for the day to be recorded.->Check the day of the week to enable timer recording.Timer is disabled. (Timer is grayed out on the timer...

    • No:3190
    • 公開日時:2013/04/10 15:00
  • The software is unstable.

    Your PC does not meet minimum requirements.

    • No:3188
    • 公開日時:2013/04/10 15:00

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