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FAQs

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  • No : 2742
  • 公開日時 : 2013/04/10 15:00
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The camera image is not displayed or not displayed properly.

Category : 

Answer

  1. [Cause1]
    ActiveX® Controls are not installed in Internet Explorer.
    [Solution1]
    ActiveX Controls should be installed to display video(Motion JPEG).

  2. [Cause2]
    The network is congested.
    [Solution2]
    Pages may not be displayed immediately. Wait for a moment.

  3. [Cause3]
    The camera's IP address was changed.
    [Solution3]
    Access the camera with the new IP address if a gray screen is displayed.

  4. [Cause4]
    There are currently more than 30 different users trying to access the video (Motion JPEG).
    [Solution4]
    Reduce the number of users accessing the camera to below 30, or change the video to still images.

  5. [Cause5]
    Operation time has been specified.
    [Solution5]
    A gray screen is displayed outside the operation time. This is normal.

  6. [Cause6]
    The web browser is accessing a proxy server.
    [Solution6]
    Set the web browser to access the Internet directly.

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