FAQs
- Network Camera > Troubleshoot: Viewnetcam > I can't view image of network camera using my URL of Viewnetcam service.
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I can't view image of network camera using my URL of Viewnetcam service.
- Category :
Answer
- Check the status of the camera.
->If it is Active - waiting, turn your modem, router and camera off and on. - Try to access the camera using the global IP address assigned by your ISP with port number.
->If you cannot, check your setting of Default Gateway and DNS server address and port forwarding (UPnP) on your camera and router. - The camera informs the IP address assigned by the ISP to Viewnetcam server. It takes 20-30 minutes to reflect the change of IP address to DNS servers in the world. If it is changed, you have to wait for 20-30 minutes after connection.
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