Panasonic ideas for life Global

FAQs

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  • No : 2958
  • 公開日時 : 2013/04/10 15:00
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The camera does not transfer buffered images by E-mail or FTP.

Answer

[Cause1]
Errors have occurred on the way to the E-mail or FTP server.
[Solution1]
Refer to the [Protocol] column on the [Status] page, and check if errors are displayed.

[Cause2]
The [Default Gateway] or DNS server address settings may be wrong.
[Solution2]
Consult your ISP or network administrator, and assign the correct settings.

[Cause3]
The login ID or password entered for E-mail or HTTP transferring is incorrect.
[Solution3]
Confirm that the correct settings are entered.

[Cause4]
[No authentication] is selected for sending E-mail.
[Solution4]
Select the authentication method from [POP before SMTP authentication] or [SMTP authentication] for sending E-mail, and enter the appropriate settings if necessary.

[Cause5]
The method of SMTP authentication on the SMTP Server has not been compatible with PLAN mode or LOGIN mode.
[Solution5]
Only PLAN and LOGIN mode are supported on the camera.

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