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FAQs

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  • No : 2978
  • 公開日時 : 2013/04/10 15:00
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The camera cannot be accessed in transport mode.

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Answer

  1. [Cause1]
    IPSec policy settings are restricted.
    [Solution1]
    Decrease the number of computers connected simultaneously, and waits for a moment, or shorten the lifetime in the PC's IPSec settings.

  2. [Cause2]
    IPSec settings have not been set on your PC.
    [Solution2]
    Set IPSec settings on your PC. See the Panasonic Network Camera support website for more details.

  3. [Cause3]
    The pre-shared key is not set correctly.
    [Solution3]
    Set the same pre-shared key for the camera and your PC.

  4. [Cause4]
    On the VPN router within the network, tunnel mode has been set.
    [Solution4]
    Transport mode and tunnel mode cannot be used at the same time. Cancel the PC's IPSec settings, and communicate using tunnel mode.

  5. [Cause5]
    Either the PC's SA*1 or Camera's SA is not established.
    [Solution5]
    Disable the PC's IPSec settings, and enable it again.

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