Panasonic ideas for life Global

FAQs

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  • No : 2979
  • 公開日時 : 2013/04/10 15:00
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The camera cannot be accessed in tunnel mode.

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Answer

  1. [Cause1]
    The pre-shared key is not set correctly.
    [Solution1]
    Set the same pre-shared key for the camera and the VPN router.

  2. [Cause2]
    The VPN router is not set correctly.
    [Solution2]
    Set the IKE and IPsec policy on the VPN router correctly.

  3. [Cause3]
    Either the VPN router's SA*1 or camera's SA is not established.
    [Solution3]
    Restart the VPN router and the camera.

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