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FAQs

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  • No : 3041
  • 公開日時 : 2013/04/10 15:00
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A blue screen is displayed instead of images from the camera.

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Answer

Reason
*Privacy mode is turned on.
Either presses the privacy button on the camera, or login to the camera as the camera administrator, turn privacy mode off, then press the [Refresh] button in your web browser to display camera images.
 
*There are too many simultaneous accesses to the camera.
When viewing motion images from the camera, a maximum of 20 accesses can be made simultaneously. Close any unnecessary windows that are displaying motion images, wait for other users to stop accessing the camera, or switch to viewing still images instead of motion images.
 
*Access to the camera is being blocked because the camera is not set to be operational at the current time.
Try to access the camera again during its operational hours. A blue screen is displayed when the camera is accessed during non-operational hours.

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