Panasonic ideas for life Global

FAQs

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  • No : 3160
  • 公開日時 : 2013/04/10 15:00
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When accessing online user registration window, the message appears saying, "the page does not appear."

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Answer

Do you use Internet Explorer? Possible cause of this problem is that the encryption protection level of Internet Explorer is low (i.e., the version that doesn't include 128-bit encryption). The encryption protection level can be checked from [Version Information] menu of your INTERNET EXPLORER. If the level is not 128bit, you need to put a Windows High Encryption patch that gives 128-bit encryption. You can obtain the patch from Internet Explorer online support page. Select [Help] and then [Online Support] of INTERNET EXPLORER's menu.

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