# FAQs

• Font Size
• S
• M
• L
• No : 3207
• 公開日時 : 2013/04/10 15:00

## OS of my PC is Windows Vista. I cannot specify a drive such as C: for Destination Folder and Backup Folder.

Category :

The issue is caused due to the specifications of Windows Vista and not due to the software.
• [Cause]
User Account Control in Windows Vista does not allow an application generally to create a folder just under a drive.

• [Measures]
Create the folder just under the drive such as C:\ncrdata with Explorer and specify the folder.